Utility bills are printed on a 4-1/2” x 6” card and mailed during the billing cycle in a first-class envelope. Your bill will have the basic look as follows:
Water Fees – These fees are charged at the current rate set forth by City Council ($11.12/1,000 gals.). The minimum consumption charge for water is 5,000 gallons.
Sewer Fees – These fees are charged at the current rate set forth by City Council ($9.68/1,000 gals.). The minimum consumption charge for sewer is 5,000 gallons.
Fixed Capital Charge – A fixed monthly charge of $3.00 per month ($9.00/quarter) is assessed upon all users of the utility system.
Storm Water Charge – A fixed monthly charge of $8.00 per month ($24.00/quarter) is assessed upon all residential users of the storm water system. All other property owners are assessed charges based upon the impervious surface of their property. These charges are used for operation, maintenance, and capital improvements to the City of Canfield Storm Water System.
Discrepancy? – Upon receiving your bill, compare the current reading stated on your bill with the current reading on your meter. If the reading on your meter has surpassed the reading stated on your bill, it can be assumed that the bill is accurate. If you feel this is unusually high, please call our offices for counseling regarding possible leaks within your home/company.
We are only human, the meter reader or you could have misread the meter or the reading could have been entered in error. Adjustments can be made due to an error in reading. However, it is imperative that you call the offices as soon as possible. A history printout is available to consumers upon request for comparison.